If you need an early check in or a late check out, just let us know when making you reservation.
Payment is upon arrival. According to Armenian laws, we will accept Armenian drams, but in case you don’t happen to have any – we will direct you towards the nearest currency exchange point. We also accept Visa, MasterCard and American Express (with a 2.7% surcharge).
You can cancel your reservation 24 hours prior to your arrival without any fees. If the cancelation is made after that, the fee will be equal to a one night stay.
The fee for a “no-show” reservation is equal to a single night stay.
Please have your passport (or other proof of identity) with you when checking in. For children below the age of 14, a birth certificate is required.
Your friends can visit you at Bivouac anytime between 11:00 and 23:00.
We care about the comfort of our guests, so we have declared the time interval between 23:30 and 11:00 as Quite Hours.
All our guests will be given the keys to their individual loft lockboxes when checking in. Please leave this key with reception when leaving, and do not give them to other individuals.
The room fee includes bedding and one towel. All guests will be given a clean towel when checking in, which means you will have to return it when checking out.
Bedsheets are changed every 3 days. A change out before that can be requested at additional cost.
Room service and garbage disposal are done daily, or at your request.
If due to negligent behavior you have damaged or destroyed some of our equipment, we will expect that you reimburse us the full cost of that equipment.
Please make sure you have not forgotten anything when checking out of Bivouac. We can’t monitor and are not responsible for things forgotten in our hostel.
THERE WILL BE POSITIVELY NO:
Smoking in or around Bivouac.
Explosive, flammable and/or poisonous substances.
Oversize luggage in rooms. If you have an oversize luggage, you are welcome to store it in our storage room.
If you would like to arrange for a party or an event in Bivouac, this can be done only with a prior notice and with a permission from the manager.
For your safety and comfort we have installed a CCTV system in Bivouac, and we ask all our guests to be considerate and understanding.
If any of the rules are trespassed, we reserve the right to cancel your reservation without reimbursement of your payment.